Thank you for shopping with Benor Over. We strive to ensure that you are completely satisfied with your purchase. Please read our Refunds and Return Policy carefully to understand your rights and obligations regarding returns, exchanges, and refunds.

Eligibility for Returns

You may request a return within 7 days of receiving your order. To be eligible for a return:

The item must be unused and in its original condition.

It must be in the original packaging, with all tags and labels attached.

Proof of purchase (order confirmation or invoice) is required.

Items Not Eligible for Return

Used, damaged, or altered products

Items returned after 7 days from delivery

Products marked as final sale or non-returnable at the time of purchase

Any item not in its original packaging or missing components

How to Request a Return

To start a return, please contact us at [email protected] within 7 days of receiving your product. Include your order number, product details, and reason for the return. Our customer service team will guide you through the process.

Returns must be shipped back to us within 3 business days after your return is approved.

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

We recommend using a trackable shipping service to ensure safe delivery.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:

Refunds will be issued within 7–10 business days of receipt of the returned product.

Refunds are processed through the original payment method, if applicable.

In the case of cash-on-delivery orders, we will arrange the refund via bank transfer or store credit, as agreed with you.

Exchanges

We only replace items if they are defective or damaged upon delivery. If you need to exchange it for the same item, email us at [email protected] within 48 hours of receiving your order.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, contact us immediately (within 48 hours of delivery) with photos of the product and packaging. We will review the issue and arrange a replacement or refund as quickly as possible.

Contact Us

For any questions about this policy or to initiate a return or refund, reach out to us at:

Email: [email protected]

benorover.com is committed to ensuring customer satisfaction with every purchase. If you are not entirely satisfied with your order, were here to help.

Returns:

Returns must be requested by emailing

 within 30 days of receiving your order.

Returned items must be in their original condition, unused, and in the original packaging.

Customers are responsible for the return shipping costs unless otherwise agreed upon with our customer service team.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

Shipping:

We offer worldwide shipping for all orders. Shipping costs are calculated at checkout based on the destination and weight of your items. Please allow for processing time before your order is shipped.

Contact Us:

If you have any questions about our Return and Refund Policy, please contact us at

. Our customer service team is here to assist you via email communication.