At Benor Over, we are committed to delivering your orders safely and efficiently, no matter where you are in the world. Please review our shipping policy below for important details on how we handle shipments.
Order Processing
All orders are processed as quickly as possible after they are received. Once your order is confirmed, you will receive an order confirmation email with the details of your purchase.
Once the order is packed and ready for dispatch, we will notify you with shipping confirmation and tracking details (if available) so you can monitor your delivery.
Shipping Methods
We partner with trusted logistics and courier services to ensure your products reach you securely. Shipping methods may vary depending on your location and the size of your order.
Shipping Charges
Shipping charges are calculated based on the destination and total weight of the items in your order. You will see the final shipping cost at checkout before confirming your purchase.
Order Tracking
Once your order has been shipped, we will provide tracking information via email when available. This allows you to follow your order from dispatch to delivery.
Incorrect Shipping Information
Please double-check your shipping address when placing your order. Benor Over is not responsible for lost or delayed shipments due to incorrect or incomplete shipping information provided by the customer.
If you need to update your shipping information after placing an order, contact us immediately at [email protected]. We’ll do our best to accommodate your request before the order is dispatched.
Lost or Damaged Shipments
If your order is lost in transit or arrives damaged, please contact us within 48 hours of delivery. Include photos (if applicable) and your order number. We will investigate the issue and arrange a replacement or compensation as appropriate.
Contact Us
For any questions about your order or this shipping policy, feel free to reach out:
Email: [email protected]